Automate conversations to accelerate your company
Create hybrid chatbots to communicate effectively with your prospects, customers and internal employees with effective dialogues to reduce TAT & improve productivity.
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We offer solutions based on customer ‘requirements and their challenges around their business processes. Our range of SAAS products are generally best suited for generic business requirements like Customer relationship management, Ecommerce store set up OR School management.
ADDRESS
Plot 51554, Unit 7, Gaborone west Industrial,
Gaborone, Botswana
PO BOX 81748, Gaborone, Botswana
T (267) 311 1737
F (267) 397 4555
Discreet(Pty) Ltd. T/A Bansoft developed various systems for us to manager out fleets, magazine distribution and Factory operations. These systems are core tools which control and manage our business processes. Bansoft also has a maintenance contract with us and we are very satisfied width their services.
Livingstone Kolobeng College is using a software developed by Bansoft for managing our school administration and academic operations. The system provides us features to control our batches, Students, Teachers, examinations, report cards , etc.
Discreet (Pty) Ltd. T/A Bansoft supported us by helping to modify certain features of our official website www.dailynews.gov.bw. Dailynews website is a major source of our country wide information and news to government, citizens and international stakeholders.
Our core gas cylinder sales and distribution system is developed by Discreet (Pvt) Ltd. T/A Bansoft. The system helps us to mange our call center for new sales and controlling our business. Bansoft also developed a mobile App for our Sales Reps (these are the delivery personnel responsible for delivering customer orders).
I thank Bansoft team for your patience with us over the last couple of months. The company has been trying to get a chatbot for a few years now and all service providers that we engaged were either expensive or along the way we encountered some challenges that we could not overcome. This is the furthest we have gotten with any service provider
I personally called Botswana based companies that have amazing chat bots and your company came highly recommended to build one. I must emphasise that we require your team to maintain the same if not increased level of professionalism and customer satisfaction
Now our call centre and social media employees can regularly know what it feels like to knock off on time because there is a ChatBot that does most of the work for them and also, free us some time for them to focus on other tasks like customer experience